Privacy policy

Last Updated: November 9, 2025

At Wild West Rest, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website at wildwestrest.com, make a purchase, or communicate with us.

Our store is powered by Shopify, which helps us provide our services to you. Please read this policy carefully. By using our website, you agree to the practices described here.

What Personal Information We Collect

Personal information means information that identifies you or can reasonably be linked to you. We collect the following types of information depending on how you interact with our store:

Information You Provide to Us

Contact Information:

  • Name, email address, phone number
  • Shipping address and billing address

Payment Information:

  • Credit card or debit card details
  • Payment confirmation and transaction details
  • Note: Payment processing is handled securely by our payment processor

Account Information:

  • Username, password, security questions
  • Your preferences and account settings

Purchase Information:

  • Items you view, add to cart, or purchase
  • Order history, returns, and exchanges
  • Wishlists and saved items

Communications:

  • Messages you send us through customer support
  • Product reviews and feedback

Information Collected Automatically

When you visit our website, we automatically collect:

Device & Browser Information:

  • IP address, browser type, operating system
  • Device identifiers and unique IDs

Usage Information:

  • Pages you visit and how you navigate our site
  • Products you view and interact with
  • Date and time of your visits

Cookies & Tracking:

  • We use cookies and similar technologies to improve your experience and remember your preferences

How We Use Your Information

We use your personal information for the following purposes:

To Provide Our Services

  • Process and fulfill your orders
  • Handle payments, shipping, returns, and exchanges
  • Create and manage your account
  • Send order confirmations and shipping updates
  • Provide customer support
  • Remember your preferences and shopping cart items

Marketing & Advertising

  • Send promotional emails about new products and special offers
  • Show you relevant ads on our website and other platforms (like Google and Facebook)
  • Recommend products based on your browsing and purchase history

You can opt out of marketing emails at any time by clicking "unsubscribe" in our emails or contacting us.

Security & Fraud Prevention

  • Protect your account and payment information
  • Detect and prevent fraudulent activity
  • Secure our website and services

Communication

  • Respond to your questions and requests
  • Provide customer support
  • Keep you informed about your orders

Legal Compliance

  • Comply with laws and regulations
  • Respond to legal requests from law enforcement or government agencies
  • Enforce our terms and policies
  • Protect our rights and the rights of our customers

How We Share Your Information

We do not sell your personal information. However, we may share your information with trusted partners in the following situations:

Service Providers

We work with third-party companies that help us run our business:

  • Shopify: Powers our online store and processes orders
  • Payment Processors: Handle secure payment processing
  • Shipping Carriers: Deliver your orders (USPS, UPS, FedEx)
  • Fulfillment Partners: Help produce and ship products
  • Email Services: Send order confirmations and marketing emails
  • Analytics Tools: Help us understand website traffic (like Google Analytics)

These partners are required to protect your information and only use it for the services they provide to us.

Advertising Partners

We share information with advertising platforms to show you relevant ads:

  • Google Ads
  • Facebook/Meta Ads
  • Other advertising networks

Depending on where you live, you may have the right to opt out of targeted advertising.

Legal Reasons

We may disclose your information:

  • To comply with laws, court orders, or government requests
  • To protect against fraud or illegal activity
  • To enforce our terms of service
  • To protect our rights and the safety of our customers

Business Transfers

If Wild West Rest is involved in a merger, acquisition, or sale, your information may be transferred to the new owner.

With Your Consent

We may share your information when you ask us to or give us permission.

Our Relationship with Shopify

Our store is hosted on Shopify's platform. Shopify collects and processes information about your use of our store to provide and improve their services. Shopify may use data from your interactions with our store and other Shopify merchants to offer enhanced features.

For more information about Shopify's privacy practices:

Cookies & Tracking Technologies

We use cookies (small text files stored on your device) to:

  • Remember your login and shopping cart
  • Understand how you use our website
  • Show you relevant advertisements
  • Improve your shopping experience

You can manage cookies through your browser settings. However, disabling cookies may affect some website features.

Third-Party Websites & Links

Our website may contain links to other websites or social media platforms. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect information from minors. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Data Security

We use industry-standard security measures to protect your information, including:

  • Secure SSL encryption for data transmission
  • PCI-compliant payment processing
  • Limited access to personal information

However, no online transmission is 100% secure. Please avoid sending sensitive information through unsecured channels.

How Long We Keep Your Information

We retain your personal information as long as necessary to:

  • Maintain your account and provide services
  • Comply with legal obligations (such as tax records)
  • Resolve disputes and enforce our policies

When no longer needed, we securely delete or anonymize your information.

Your Privacy Rights

Depending on where you live, you may have some or all of these rights:

Right to Access

Request a copy of the personal information we have about you.

Right to Delete

Request that we delete your personal information (with certain exceptions).

Right to Correct

Request corrections to inaccurate information.

Right to Data Portability

Receive your personal information in a portable format and transfer it to another service.

Right to Opt Out

  • Opt out of the "sale" or "sharing" of your information for targeted advertising
  • Unsubscribe from marketing emails (you'll still receive order-related emails)

How to Exercise Your Rights

Contact us using the information below. We'll verify your identity before processing your request and respond within the timeframe required by law.

We will not discriminate against you for exercising these rights.

International Data Transfers

Your information may be transferred to and processed in countries outside where you live. If we transfer data from the European Economic Area or UK, we use recognized transfer mechanisms like Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll:

  • Post the updated policy on this page
  • Update the "Last Updated" date at the top
  • Notify you as required by law

Questions or Concerns?

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Wild West Rest

📧 Email: buy@wildwestrest.com
📞 Phone: +1 (270)-374-9103
🕐 Hours: Monday - Friday, 9:00 AM - 5:00 PM ET

Mailing Address:
4305 Tall Knight Lane
Carrollton, TX 75010
United States

Complaints

If you're not satisfied with how we handle your privacy concerns, you may have the right to file a complaint with your local data protection authority.

By using our website, you acknowledge that you have read and understood this Privacy Policy.